Superb Facilitator with a proven record of success applying instructional design methodologies, customer service, and e-learning strategies to create engaging learning solutions, scripts, storyboards, and other technical materials.
Being eager to collaborate with subject matter experts and stakeholders, I combine meaningful learning objectives with outstanding activities to deliver intuitive training experiences.
Collaborated with Product Management, Engineering, and other groups to produce 100% of the “how-to” videos for product documentation and Pendo.
The "Tap-In" course became our longest-running course, providing training for over 90% of our customers.
Demonstrated project management skills in training development, managing multiple projects, and maintaining clear documentation and project reports.
Innovative Technical Training Developer with technical acumen and performance in building courses and learning solutions, masterminding e-learning & ILT course production projects, and evaluating technical modules.
Coordinated over 100 engineering release webinars and applied multimedia production expertise with tools like Premier Pro and Audition, ensuring accuracy and timeliness.
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